Santo LaTores, the President and Founder of Riverbend Business Solutions, helps clients think strategically to achieve the results they desire. The following briefly describes his work with just a few of his clients, which has resulted in growth in market share and revenues, improved operations and staff productivity, and increased profitability:
Created and directed a research and planning capability for a mid-tier systems integrator for state and federal government agencies, helping to grow the company by 30% to $130M in revenue in one year. Developed a strategic plan identifying new opportunities, and expanded market share by achieving a win rate of 40% of federal proposals.
Developed a large-scale data warehouse and reporting capability for a major financial brokerage firm providing critical strategic marketing information, including profitability by market segment, and other key business indicators for the President, CFO and senior executives.
Implemented a professional services program for a leading developer of e-commerce and web content management software, and delivered 80 web related solutions that improved marketing and sales capabilities for clients ranging from small business start-ups to Fortune 100 companies.
Directed a strategic plan to identify and prioritize over 100 projects for a leading provider of managed health care benefits, designed to enhance the company's claim system and meet their strategic growth objectives of accommodating an increase of 15 times the current patient base.
Developed the strategic direction and defined the business benefits of implementing a new revenue-based incentive compensation system for a major investment advisor of mutual and pension funds, including defining new business processes, and applications.
Directed development of a new professional staffing application for a major national consulting firm with 2000 employees; managed all staffing, professional development, and training and coaching activities for the New England operation.
Created and directed a transportation information capability for a national transportation organization; built several programs and project teams totaling 50 to 80 resources, and delivered more than 25 leading-edge information technology solutions for critical transportation sector national programs.
Designed and implemented a major restructuring of programs for a national transportation research and development organization, resulting in a streamlined organization, enhanced accountability, and growth in new markets and annual revenues from $150 million to $200 million.